Chess Girls DC

Chess Girls DC is a mobile app and website redesign for a non-profit organization that teaches young girls how to play chess

My Role

End-to-End UI/

UX designer

Team

Jessica Myers

Me

Industry

Education

Duration

2 months

Tools

Figma, FigJam,

Zoom

Existing Website

Chess Girls DC Existing Website

Our Process

Background

& Research

Heuristics Evaluation

Proto-persona

Accessibility testing

User interviews

Information

Architecture

Site Map

Card Sorting

Affinity Map

Competative

Analysis

Chess Girls DC

Chess Girls DC

Wireframing & Testing

Low-Fi wireframing

Style Tile

Usability testing

Paper prototype

Prototyping

Mid-fi wireframes

Usability testing #2

Hi-Fi Prototype iteration

Preliminary Research & Background

Evaluating the existing platform and its user

Heuristics

We conducted a heuristic analysis of the site to identify areas for improvement. The results showed three key areas of concern:

  • Purple on Purple background makes the site difficult to read and fails the accessibility test for color blindness

  • Navigation is difficult - the site does make efficient use of the navigation structure currently in place

  • Pictures, banners, quotes and other elements crowd the pages making it difficult to find things and focus on the information

Interviews

In addition to user feedback on readability and navigation, respondents also noticed

  • Respondents felt that privacy and liability waivers were hidden

  • Most respondents had concerns about the number of photographs of minors on the site, some very strongly objected to the pictures

  • Some respondents were put off by the email address being the only means of contact and were confused about the private lesson form

User persona

Our Solution

We selected three primary goals for the ChessGirlsDC redesign:

  • Facilitate the sign up process using clear instructions along with detailed information about the class

  • Improve accessibility and readability of the site for our target users and prioritize important information for the home page

  • Improve the look and feel to make the site more engaging and fun for kids

User Flow

Card sorting

Low-Fi Wireframing

Usability testing

Through our research we were able to develop a redesign that addressed existing pain points and also embraced fresh ideas to enhance the user experience.

  • We prioritized gathering feedback from our users, valuing their insights into what worked and what didn’t

  • Our strategy was rooted in attentive listening

  • Additionally, we studied the approaches adopted by similar sites.

Our Style

We aimed to strike a balance where the site captivates young users while remaining effortlessly navigable for parents


A vibrant color palette exudes energy and excitement, ensuring an engaging visual experience for all visitors


Hi-fi solution

Desktop

Mobile

iPad

Clickable Prototype

Conclusion and future

Our key takeaways:

  • Efficient navigation guides users to their desired content and helps focus their attention on significant aspects of the company's offerings

  • Thoughtful organization and prioritization of content significantly influence user engagement levels

  • Color palette emerges as a critical factor, as it not only sets the tone of the site but also captivates users' attention and enhances appeal to the target audience(s)

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